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Track support tickets assigned to you and tickets you created.
Use Support for tickets in which you are the assignee or requester.
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Assigned to Me
Shows support tickets assigned to you for investigation or resolution. Review the request, priority, status, discussion, and available evidence before taking action.
Created By Me
Shows support tickets you submitted. Use it to follow progress, add relevant information, and review the resolution.
When creating a ticket, describe what happened, what you expected, the impact, and the steps needed to reproduce the issue. Attach screenshots or other evidence when helpful.